Privacy Policy

Information We Collect

Personal Information

When you contact us, book a consultation, place an order, or subscribe to our newsletter, we may collect:

• Name and contact information (email, phone number, address)
• Event details (wedding date, venue, design preferences, budget)
• Payment information (processed securely through third-party providers)
• Communication preferences and correspondence history

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser type
• Pages viewed and time spent on our site
• Referring website and search terms used
• Device information and operating system

How We Use Your Information

We use the information we collect to:

• Process orders and deliver sculptural floral services
• Communicate about your consultations, orders, and events
• Send promotional emails, design tips, and workshop announcements (with your consent)
• Improve our website, services, and customer experience
• Comply with legal obligations and prevent fraud
• Analyze website traffic and user behavior for optimization

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you interact with our website
• Provide personalized content and recommendations
• Measure the effectiveness of our marketing campaigns

You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data with:

• Service Providers: Third-party vendors who assist with payment processing, email delivery, and website analytics
• Event Partners: Venues and vendors involved in your event (only with your permission)
• Legal Requirements: When required by law or to protect our rights and safety

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and restricted access protocols. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing emails at any time
• Data Portability: Request your data in a portable format

To exercise these rights, contact us at privacy@flowerfable.co.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: